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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Atherstone

Pharmacy Weight Loss Atherstone
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Atherstone is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription services to patients in Atherstone and the surrounding areas of the United Kingdom. We operate in full compliance with GPhC standards and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service if we determine, in our clinical judgement, that a treatment is not appropriate or safe for you. Eligibility is assessed on an individual basis by our qualified pharmacist prescriber.

3. Prescriptions and Clinical Assessment

All weight loss medications dispensed by us require a valid prescription issued by our pharmacist prescriber following a clinical assessment. We do not supply prescription-only medicines (POMs) without this process.

You must complete our online consultation honestly and in full. Providing false or misleading information is a serious matter and may place your health at risk. We accept no liability for adverse outcomes resulting from inaccurate information provided by you.

Our prescriber retains the right to decline, alter, or discontinue a prescription at any time based on clinical judgement, changes in your health status, or concerns about patient safety.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods displayed at checkout. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website are inclusive of VAT where applicable and are correct at the time of publication. We reserve the right to amend pricing, and any changes will be communicated clearly before you complete your purchase.

You will not be charged for any prescription that is declined by our prescriber following assessment. In such cases, a full refund will be issued promptly.

5. Delivery

Once your prescription has been approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked, discreet service to your specified UK address.

We cannot be held responsible for delays caused by courier services, incorrect delivery addresses provided by the customer, or circumstances beyond our control. Please ensure your delivery details are accurate at the time of ordering.

All medication is dispensed and packaged in compliance with pharmaceutical standards to ensure product integrity during transit.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispensed. To cancel, please contact us immediately via the details on our website.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription medicines, in accordance with UK pharmacy regulations and patient safety requirements.

If your prescription is declined by our prescriber, a full refund of any amount paid will be processed within 5 to 10 working days.

7. Medical Disclaimer

The information provided on our website and within consultations is for guidance purposes and does not constitute a substitute for professional medical advice from your GP or specialist. We strongly encourage you to inform your regular GP of any weight loss treatment you are undertaking.

Weight loss medications carry risks and may not be suitable for everyone. Our prescriber will consider your individual health profile, but it is your responsibility to report any new symptoms, side effects, or changes in your health promptly.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be published on our website with the effective date clearly stated. Continued use of our services following any update constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us through the details listed on our website.