Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Atherstone | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Atherstone collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Atherstone is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Atherstone and surrounding areas. As a registered pharmacy, we act as the Data Controller for all personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, delivery address
Health data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe pharmacy services
Transaction data: Payment details and order history
Technical data: IP address, browser type, and usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal information for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To process prescriptions and dispense medication safely following pharmacist approval
To arrange delivery of your medication, typically within 1 working day of pharmacist approval
To maintain accurate clinical records and ensure continuity of care
To communicate with you regarding your orders, consultations, and health queries
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To send service-related communications where necessary

Our legal bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and, for health data, provision of healthcare services by a regulated health professional.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we use include:

Essential cookies: Required for the website to function properly, including secure login and checkout processes
Analytics cookies: Help us understand visitor behaviour so we can improve our services
Preference cookies: Remember your settings and choices on our site

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary with:

Healthcare professionals: Prescribers or clinical advisors involved in your care
Delivery partners: Courier services used to dispatch your medication
Payment processors: Secure third-party services that handle transactions on our behalf
IT and platform providers: Who assist in operating our website and clinical systems securely
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information

All third parties we work with are contractually required to handle your data securely and in line with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. Financial and transaction records are retained for six years. When data is no longer required, it is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health consultations and data transmissions are conducted over encrypted, secure connections.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise a data protection concern, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection in the United Kingdom if you believe your data has not been handled appropriately.